Contact Email: [email protected]
Post Date: 06.21.21
Job Type: Full-time
Office Location: Washington, DC
Department: Development
Job Description:
The Philanthropy Coordinator provides confidential assistance to the Development team at Food & Water Watch on our overall fundraising strategy which touches on issues such as budgeting and donor relations. The Philanthropy Coordinator also supports Food & Water Watch’s fundraising efforts by delivering exemplary customer service to donors and supporters, as well as providing operations support for the Development Department. This position ensures that Food & Water Watch’s members have all of their questions answered and their development-related needs met. The Philanthropy Coordinator helps with database management for the Development Department to ensure that all fundraising efforts and resulting donations are appropriately tracked and that information is accurate. The Philanthropy Coordinator is on-hand to complete regular in-person tasks, including check processing and in-house mailings.
This position will report directly to the Managing Director of Philanthropy and work closely with Membership Director. This position is based in the Washington, DC area. The candidate must be available to work in the DC office once per week during the current operating status and full-time when Food & Water Watch resumes regular in-person work.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Administrative Support:
- Perform some administrative responsibilities including taking notes during privileged and confidential donor and development strategy meetings.
- Participate in the development of strategies to advance fundraising goals; interact with current and potential donors.
- Maintain and respect sensitive, private and confidential information related to grant recommendations, grantees, donors, advisors, and foundations.
- Liaison with the Leadership Team to develop fundraising strategies and plans for significant organizational decisions and programs (this work will regularly pertain to sensitive and confidential organizational issues related to program strategy, staffing, budgeting, fundraising, donor communication, and organizational/leadership strategies).
- Provide confidential advice and guidance to the Executive Director, Managing Directors and Leadership Team related to donor engagement.
- Provide confidential administrative support and guidance to organizational leaders (particularly related to donor, fundraising, activities).
- Handle sensitive information in a confidential manner.
Member Services
- Promptly respond to all Development-related phone calls, voicemails, physical mail, and emails
- Serve as primary responder for donor requests, including updating credit card numbers, canceling gifts, removal from mailing list, etc.
- Update contact, recognition, and mailing preferences for donors in donor database
- Notify donors about issues with their donations such as check errors, IRA requests to the wrong fund, donations from corporate accounts, declined credit cards, etc.
- Manage matching gift notifications and requests
- Upload donation records from third-party giving platforms
- Identify errors and alert the appropriate staff members
- Follow procedures to ensure data integrity and the security of financial information
Direct Response
- Process acknowledgement letters for mail caging firm to mail
- Review donation processing and gift entry from the caging firm for errors and answer any questions they have about donation processing; ensure special deliveries from the caging firm are routed to the appropriate staff member
- Maintain business rules concerning check processing, acknowledgments, and other work that falls under the scope of Development
- Coordinate with FWW staff and relevant third-party vendors to ensure timely and accurate processing of data relating to direct response campaigns
Development Operations Support
- Development Operations Support: Alert major gift officers when major gifts are received; support on tracking in database
- Regularly prepare lists of donors for cultivation efforts
- Clean mailing lists by removing duplicate names and people without complete addresses
- Manage and update information for charity rating sites
- Handle in-house check processing, including scanning checks, creating a check log, notifying appropriate staff
- Assist Salesforce support staff for Development Team-related work when needed
- Assist with documentation for external grant awards
- Other duties as assigned.
Requirements
- Education: Bachelor’s degree, or equivalent experience required
- Excellent interpersonal, writing and verbal skills are required
- Passion for the mechanics of fundraising and building a culture of philanthropy
- Approach interactions with donors and supporters with a customer-service mindset
- Ability to work well with a wide range of people, under pressure in a fast-paced environment
- Ability to work on multiple projects simultaneously with close attention to detail
- Good computer skills are required, including strong proficiency in Microsoft Office Suite and Google Docs
- Experience with Salesforce or similar database, or a demonstrated capacity to learn new technology quickly and effectively
- Strong interest in and commitment to promoting the goals of Food & Water Watch
To perform this job successfully, the person in this position has a high degree of contact with senior management and staff researchers; a high degree of contact with other FWW/FWA staff; and a high degreeof contact with members and supporters.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: Bachelor’s Degree (BA, BS, etc.) or equivalent experience and a minimum of 1 – 3 years of fundraising experience in a relevant field or program.
Computer Skills: An individual should be able to work in a computerized environment and have adequate knowledge of word processing, email, internet and spreadsheet software; in particular have coursework or certification in Microsoft Word, Excel, and Power Point and proficiency with all other Microsoft Office products.
Compensation: Annualized at $40,000-$48,200, dependent upon experience and based on labor market.
Click here to apply. Please include your resume, cover letter and three professional references to be considered.
We will review your application and if we feel that your knowledge, skills and abilities are potentially a good match for our organization, we will be in contact with you. Please include a Cover Letter with your submission. Position open until filled. Incomplete applications will not be considered. Food & Water Watch strives for a diverse work environment and encourages women, people of color, LGBTQ individuals, and individuals with disabilities to apply.
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